We try to keep communication on the boards as much as possible – that way it’s stored “in public”, so the next person who has a question can just see the answers, instead of re-asking it. (As a relevant aside, I’m only vaguely familiar with homology modeling anyway).
The best way to make the forums work is to ask specific questions – the more specific your question is, the better I can answer. For example, you say you need help getting started, but where is started – did you get an academic license yet? Did you download the code? Did you untar it? Did you compile it? (I guess you’re at compiling but I’m not sure?)