Error 500 Docking protein

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    • #1898

        Dear all,
        I have submitted a couple of protein-protein docking (docking2) jobs.
        I have received the confirmation mails but the results aren’t accessible, even if i can see them in my queue list as “Finished”. I Suppose they are not failed aas i would expect a “Failed” status, but i got this “Error 500 – We’re sorry but we weren’t able to process this request.” reply.

        How can I fix it?

        Thank you

        Andrea Coletta (Sherpaman)

      • #10071

          Hi Andrea, could you please job link/number which causes this so I can looks this up?


        • #10072

            I am assumed that job number that caused problem was 8188 – it should be fixed now.


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